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Menus for catered events should be contracted at least thirty (30) business days prior to the event. Reservations may be made by visiting the Personal Touch Catering office or by calling (540) 231-5827. The date, time, and location of the event will be secured and confirmed once a $400 non-refundable deposit is received. Fifty percent of the total estimated bill is due no less than thirty (30) days prior to the event date. 50% of projected charges is due five (5) business days in advance along with the final guarantee on the number of guests. Final payment is due one (1) business day prior to event. All deposits will be credited towards the final bill. Unless otherwise noted, pricing for full-service events are based upon a minimum of 75 guests. The per person charge includes china service, linen service, and professional service staff. Groups smaller than this may incur additional service charges. Prices for events held in facilities other than Owens Banquet Room will incur a minimum $1.00 per person additional charge. Prices quoted within the website are subject to change. A 5 percent sales tax and an 19 percent service charge will be applied to all orders. Flower arrangements, ice carvings, specialty linens, valet parking services, and decorations are available at an additional charge. Please speak with a sales representative for selections and pricing. When making a reservation, please tell the sales representative how many guests you estimate will attend your event. A guaranteed number of guests for all catering orders is required five (5) business days prior to the event, along with payment of the balance due on the contract. Depending upon the type of event, Personal Touch Catering will be prepared to serve no more than 10 percent above guaranteed number for groups up to 200 and no more than 5 percent for groups greater than 200. It is necessary to provide a valid credit card in the event that any additional food, beverage, and/or services are provided. When cancellations are made at least 72 hours prior to the scheduled event time, the customer will be charged the costs of goods and/or services incurred by Personal Touch Catering. When cancellations are made within 48 hours of the event the customer may be charged the full price of the goods and/or services contracted. Note that all deposits are non-refundable. Due to health regulations, the customer cannot take excess food items served by Personal Touch Catering from the event site. Items purchased for customer pickups or self-service events are the property of the customer; these items cannot be returned to Personal Touch Catering for credit. Alcoholic beverage sales are regulated by university policy and the Commonwealth of Virginia ABC laws. Requests for events with alcohol must be submitted to the UUSA Event Planning Office in 223 Squires Student Center when making the room reservation.
Customers must provide Personal Touch Catering with a completed Virginia Tech Alcohol Beverage Request Form from Event Planning to hold an alcohol event. The alcohol license fee is $60.00* per event. A sales representative will be happy to discuss the alcohol options with you.
We invite you to contact Personal Touch Catering at (540) 231-5827, e-mail us at catering@vt.edu, or stop by our office in Owens Hall to set up an appointment. We look forward to serving you.
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